Return Policy

60-Day Return Policy (Note: Some Exceptions May Apply*).

All Returns Are Subject to Return Shipping Charges Which Vary Depending on The Shipping Method Used in The Original Order. If You Decide to Cancel an Order That Has Been Returned to Us, You Will Be Responsible for The Cost of Return.

For Return Information, Please Call Customer Service At 888-596-2538 Between 8:30 A.M. and 5:30 P.M. Monday To Friday, Eastern Time or Email Us at To Get a Return Authorization Number & Return to Address.

Please send all returns to:

Zero Germ Air Returns
Attn: Returns
2880 North Lamb Blvd
Las Vegas, NV 89115